Select a City & Guilds Programme
Level 1 Certificate for IT Users
Foundation-level programme covering practical word processing, spreadsheets, databases, presentations, email, internet communication, and essential digital workplace tools.
Level 1 Certificate for IT Users
Foundation-level programme covering practical word processing, spreadsheets, databases, presentations, email, internet communication, and essential digital workplace tools.
| Unit | Description |
|---|---|
| 001 | IT Principles 1 |
| 8975-22 | Word processing techniques |
| 002 | Producing simple word processed documents |
| 003 | Producing simple spreadsheets |
| 004 | Producing simple databases |
| 005 | Using the Internet for finding and receiving information |
| 006 | Creating simple presentations |
| 007 | Sending and receiving e-mails |
| 008 | Working with desktop publishing applications |
| 009 | Creating simple web pages |
| 014 | Creating presentations using word processing, spreadsheet and software applications |
| 015 | Using ICT to communicate |
| 102 | Dismantle, assemble, install and maintain a desktop computing system |
| 111 | Fundamentals of computing systems and customer care |
| 8970-22 | Spreadsheet processing |
| 8956-11 | Computerised accounts |
| 8989-01 | Computerised accounts |
| 8966-02 | Practical data processing |
| 8983-11 | Desktop publishing |
| 8982-11 | Using e-mail and the Internet |
Level 2 Diploma in Using Computers
Intermediate diploma-level study in document processing, spreadsheets, databases, presentations, desktop publishing, web authoring, and digital communication.
Level 2 Diploma in Using Computers
Intermediate diploma-level study in document processing, spreadsheets, databases, presentations, desktop publishing, web authoring, and digital communication.
| Unit | Description |
|---|---|
| 021 | IT Principles 2 |
| 8975-23 | Word Processing Techniques |
| 022 | Using word processing software to adapt and merge documents |
| 023 | Designing and creating spreadsheets |
| 024 | Designing and creating databases |
| 025 | Using the internet for advanced finding, selecting and sending information |
| 026 | Designing and creating presentations |
| 027 | Working with computerised accounting software |
| 028 | Designing and creating multi-page documents using desktop publishing software |
| 029 | Combining word processing, spreadsheet and database applications to present information |
| 030 | Design and create multimedia presentations |
| 031 | Electronic communication using Outlook |
| 032 | Combining applications to create presentations |
| 033 | Using digital imaging to create and design presentations |
| 034 | Creating combined presentations using ICT |
| 035 | Designing and creating multi-page websites |
| 8970-23 | Spreadsheet Processing Techniques |
| 8956-02 | Computerised accounts |
| 8989-02 | Computerised accounts |
| 8966-03 | Practical Data Processing |
| 8983-13 | Desktop publishing |
| 8974-23 | Visual Presentations |
| 8982-12 | Using e-mail and internet |
Level 3 Advanced Diploma in Using Computers
Advanced study in ICT systems, support services, telecommunications, documentation, electronic principles, and network-related operations.
Level 3 Advanced Diploma in Using Computers
Advanced study in ICT systems, support services, telecommunications, documentation, electronic principles, and network-related operations.
| Unit | Description |
|---|---|
| 306 | Requirements analysis and systems specification |
| 501 | Plan for the delivery of ICT support services and assist in the acquisition of ICT systems |
| 502 | Customer support provision 3 |
| 503 | Install, configure and integrate networked hardware and software |
| 504 | Install, configure and upgrade ICT software |
| 505 | Testing ICT systems 3 |
| 506 | ICT Systems and network management |
| 507 | ICT Repair centre procedure 3 |
| 508 | Develop ICT technical documentation and procedures |
| 509 | Principles of planning telecommunications services |
| 510 | Maintain ICT equipment and systems |
| 511 | Implementing an ICT systems security policy |
| 522 | Design and maintain ICT networks software components |
| 523 | Electronic Principles (6958-03-301) |
| 524 | Test and Measurement (6958-03-302) |
| 525 | Analogue Electronics (6958-03-303) |
| 526 | Digital Electronics (6958-03-304) |
| 527 | Microprocessors and micro-controllers (6958-03-305) |
| 528 | PC Based systems (6958-03-309) |
Level 1 Certificate in IT Systems Support
Foundation study in desktop computer system assembly, installation, maintenance, and customer care for IT support environments.
Level 1 Certificate in IT Systems Support
Foundation study in desktop computer system assembly, installation, maintenance, and customer care for IT support environments.
| Unit | Description |
|---|---|
| 102 | Dismantle, assemble, install and maintain a Desktop computing system |
| 111 | Fundamentals of computing systems and customer care |
Level 2 Diploma in IT Systems Support
Diploma study in ICT equipment maintenance, operating systems, software, testing, networking, repair procedures, and electronics.
Level 2 Diploma in IT Systems Support
Diploma study in ICT equipment maintenance, operating systems, software, testing, networking, repair procedures, and electronics.
| Unit | Description |
|---|---|
| 402 | Customer support provision 2 |
| 401 | Maintain ICT equipment and systems 2 |
| 403 | Install and configure ICT equipment and operating systems |
| 404 | Install, configure and maintain software |
| 405 | Testing ICT systems 2 |
| 406 | ICT Systems monitoring and operation |
| 407 | Repair centre procedure 2 |
| 408 | Install, configure and test ICT Networks |
| 416 | Create automated procedures for ICT Operating systems |
| 421 | Technology, components and circuits |
| 422 | Technology and electronic components |
| 423 | Electronic devices and testing |
| 424 | Electronic systems |
| 425 | Digital electronics |
| 426 | PC Technology |
Level 3 Advanced Diploma in IT Systems Support
Advanced diploma study in ICT support services, systems security, technical documentation, telecommunications, and enterprise support operations.
Level 3 Advanced Diploma in IT Systems Support
Advanced diploma study in ICT support services, systems security, technical documentation, telecommunications, and enterprise support operations.
| Unit | Description |
|---|---|
| 306 | Requirements analysis and systems specification |
| 501 | Plan for the delivery of ICT support services and assist in the acquisition of ICT systems |
| 502 | Customer support provision 3 |
| 503 | Install, configure and integrate networked hardware and software |
| 504 | Install, configure and upgrade ICT software |
| 505 | Testing ICT systems 3 |
| 506 | ICT Systems and network management |
| 507 | ICT Repair centre procedure 3 |
| 508 | Develop ICT technical documentation and procedures |
| 509 | Principles of planning telecommunications services |
| 510 | Maintain ICT equipment and systems |
| 511 | Implementing an ICT systems security policy |
| 522 | Design and maintain ICT networks software components |
| 523 | Electronic Principles (6958-03-301) |
| 524 | Test and Measurement (6958-03-302) |
| 525 | Analogue Electronics (6958-03-303) |
Level 2 Diploma for Software Developers
Applied diploma-level study in software design, testing, programming, and web development using multiple development languages and tools.
Level 2 Diploma for Software Developers
Applied diploma-level study in software design, testing, programming, and web development using multiple development languages and tools.
| Unit | Description |
|---|---|
| 201 | Create designs and test software components |
| 035 | Designing and creating multi-page web sites |
| 202 | Create software components using C++ |
| 203 | Create software components using COBOL |
| 204 | Create software components using Visual Basic |
| 205 | Create software components using Java |
| 206 | Create software components using C# |
| 207 | Create software components using Visual Basic.net |
Level 3 Advanced Diploma for Software Developers
Advanced diploma-level study in software engineering, analysis, relational databases, web development, and enterprise programming.
Level 3 Advanced Diploma for Software Developers
Advanced diploma-level study in software engineering, analysis, relational databases, web development, and enterprise programming.
| Unit | Description |
|---|---|
| 301 | Develop designs and test software components |
| 046 | Designing and creating advanced web sites |
| 047 | Designing and creating relational databases |
| 302 | Develop software using C++ |
| 303 | Develop software using COBOL |
| 304 | Develop software using Visual Basic |
| 305 | Develop software using Java |
| 306 | Requirements analysis and systems specification |
| 307 | Develop software using Visual Basic.net |
| 308 | Develop software using C# |